Core Business
Systems

Leadership Coaching

Coaching social service and small - medium business leaders.

Coaching is one on one using a situational coaching style which balances directive and non-directive approaches depending upon the circumstances.

Providing opportunity for those in a leadership role to test their thinking, reflect on events that occur, and continue to hone their leadership capabilities.

The goal is to encourage healthy self-reflection that supports good stress management, a greater understanding and awareness of a leader’s effect on their team, and how best to support team members both individually and collectively.

Systems Improvement

Working with businesses to create systems that optimise time, profit and wellbeing.

We lift the hood of your operations.

Take a look at what works well and what doesn’t.

Consider existing systems, software, policies and practices.

Then identify improvements and automations that free up time while getting critical tasks done.

Good Business Systems…

  • Prevent time lost reinventing the wheel on business activities

  • Prevent loss of critical information

  • Prevent unreasonable stress within your business by identifying business activities and assigning them at a set frequency

  • Enable you to establish a franchise or increases the value when selling your business

  • Make delegation easier and less time consuming

  • Increase efficiency

  • Provide the infrastructure necessary for ISO or B Corp certification

  • Make compliance easier and more proactive

  • Support robust succession planning

The Process

The process starts with mapping out of the business processes using flowcharting software. This provides the data to identify all of the business systems necessary for operations.

Mapping is followed by an audit of existing infrastructure which reveals all pre-existing documentation, software, databases etc. The audit will reveal the work necessary to complete the identified systems.

A proposal of options will be given to you so that you can choose what you want to focus on and phase your project in a way that suits you. You may have a staff member who can undertake some of the work or we may do all the work for you, and any variation in between.